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Enterprising Vision Inc
1877.Memo.Txt (1877.636.6898)
124 Merton Street, Suite 206 Toronto, ON M4S-2Z2
contact@memotext.com

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  Frequently Asked Questions

What is MemoText?
Memotext™ is a mobile memory manager for your life, developed for use as a text message reminder service. Memotext™ allows you to pre-set repeating and non-repeating reminders online and then Memotext™ sends those reminders out as mobile (cellular) phone text message reminders.

How is this different than a palm or blackberry?
MemoText™ is different than a PDA in two main ways:

  1. PDA’s do not let you schedule reminders for other people. They don’t let you set a reminder that can be sent to other people’s cellular phones. MemoText™ lets you set and forget. Then you can rest assured that everyone in your world will remember.
  2. MemoText™ is significantly less expensive than a PDA. It lets you take advantage of an online calendar that sends notifications to your wireless device.

What are text messages?
Text messages are sent by SMS or Short Message Services. SMS is a general name for the technology which enables users to send and receive text messages via mobile phones. If you own a cell phone, chances are, you have the ability to send and receive short text messages.

Is my phone text message enabled?
Most existing digital cellular phones are capable of receiving messages. Some older phones may not allow you to send messages from your phone but you can likely still receive text messages. Consult your cellular phone’s user manual or contact the carrier for details on using the Text Messaging capabilities of your particular phone. What is also important is to ask whether or not the people receiving the reminders you send are text message enabled.

How do I check text messages on my phone?
For most cellular digital phones it works like this:

  1. When you receive a new text message reminder, an alert tone sounds and an envelope icon appears.
  2. Select "Read or View," and then scroll down to read the full message.

Most phones have both audible and visual notifications when a message is received. The appearance of an envelope icon on your screen will also indicate that a message has been received. Consult your cellular phone’s user manual for more details on this and how to adjust the method of notification.

Can I add as many cell phone numbers as I want?
Yes! You can enter as many as you can handle.

How many messages can I send?
Right now we only allow a maximum of 200 messages to be sent per month. If you need more than 200 messages per month please click here and let us know your needs. We are currently developing packages to address high volume usage of text message reminders. If you are a doctor, dentist, optometrist or anyone who needs bulk text message reminders click here and drop us a line..

Does the person receiving the text message reminder have to pay to receive it? Does the person I send a reminder to get charged for the text message?
That depends on what carrier the recipient of the text message is with. The recipient may incur a cost of anywhere from 0¢ to 10¢ on their cell phone bill for received messages depending on the carrier and whether or not they have a text messaging plan. Please consult your carrier’s pricing plan to learn more.

Do I have to pay my carrier for text messages sent?
No you don’t. This is a separate service from your cellular service.

Is there a cost to upgrade/downgrade?
The only cost to upgrade is the difference between the package you were on and the package you have selected. You will only be charged the difference between your old plan and your new plan in the month that you made the change. Your new rate will take effect on the first of next month. The best part is that your new plan will take effect immediately so you can go and schedule more messages right away!

Downgrading doesn’t cost anything! We understand that the pace of life sometimes slows down and you may not require as many reminders to be sent out.

Can I send text messages to an email or just to a phone?
Right now, you can only send text message reminders to your phone, but drop us a line and let us know if this is functionality you are interested in seeing!

Can I send multiple reminders to the same person (same message) without using up my monthly messages?
Every message sent counts as 1 message, no matter if it is to the same person.

How much will it cost me?
We have several packages available, check out our pricing plan.

Is there a start-up fee?
Yes, there is a one-time activation fee of $9.00. After that it’s just your monthly pricing plan.

Can I cancel anytime? Is there a charge?
Yes you can cancel anytime with no penalty. Any text message reminders scheduled for the month within which you cancelled will be delivered (unless you delete them). Your subscription will end the following month. However after you cancel, you will no longer be able to login to your cancelled MemoText™ account.

How do I know my reminders were sent?
We send the sender an email with a tracking code to ensure that you s/he knows the status of the message.

Can I send reminders to myself?
Of course you can. We highly recommend it! Just add your own cellular phone number into your contact list and start scheduling!

Can I send reminders to more than one person?
Of course! That’s the beauty of MemoText™ we let you set reminders for everyone in your life. (as long as they have a cellular phone!) Feel free to add as many mobile recipients to your contact list!

If I send one reminder to more than one person is it considered one reminder or more?
If you send one reminder to 2 (or more) different cellular phones, that counts as 2 text message reminders because it is sending out 2 (or more) separate text message reminders.

If I cancel a message before it is sent do I get to use that message again or do I lose it in terms of how many messages I can send per month?
You definitely still get to use that message as long as you are still within that calendar month. In other words, you have all of your messages until they are sent to a cellular phone.

Can I send reminders long distance?
There is no such thing as long distance with MemoText™. There is no price difference for sending a text message locally or internationally. So send to your aunt in Alaska, or your cousin in Montreal!

What if the person I am sending a reminder to doesn’t know how to use text messaging?
If you send someone a text message reminder and they don’t know how to use text messaging. You should probably inform them that you are doing so. Nevertheless, they will notice the incoming message indicator or envelope icon that shows up on their cellular phone screen. The option to read or view the incoming message is very intuitive, easy and fun!

Can I use Memotext for my business?
MemoText works great to remind business associates of upcoming meetings, deadlines and recurring activities. We use MemoText around our office all the time to remind people of weekly status calls, sales meetings and events for upcoming product launches

Difficulties in logging in?
If a message appears as Ôinvalid loginÕ, you have typed in an invalid username or password. Please check and type in the correct username and password.

When you log in if you are being directed to the ÔMemoText loginÕ page, please make sure that cookies are enabled in your browser, since this website requires session cookies enabled for it to work properly.

How secure is this site?
With Memotext™ all transactions and transmissions are 100% secure. We use one of today’s most advanced security systems -- Secure Socket Layers (SSL) 128bit encryption technology - to encrypt all information you provide. If you choose not to signup, we delete all mobile numbers instantly. We do not sell or divulge any customer information, mobile numbers or email addresses. For more information on this see our privacy policy.

When you provide Memotext.com with any personal information such as your name, address, e-mail, mobile numbers and credit card number we securely transmit and store that information with our authentication and electronic payment processing partner Beanstream Internet Commerce Inc. (www. Beanstream.com). Beanstream is a bank-certified and bank-recommended electronic payment processing service. Bank certification means that all payment and financial systems have been rigorously scrutinized for security, accuracy and reliability.

Who is MemoText?
Memotext™ is a service brought to you by:

Enterprising Vision Inc
Suite 10
62 Oriole Gardens
Toronto, Ontario
Canada
M4V-1V7
Email: contact@memotext.com

What if I live in Canada?
Then you’re probably cold. But you can still use MemoText without a problem. Actually, MemoText is a Canadian invention.

Can I send a reminder to a landline?
Unfortunately, you can only send Text Messages to Cellular Phones

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